For correcting an issue that prevented many users from successfully logging into the service. Early Thursday morning, some Skype users found that they couldn’t log in or stay connected. At F5’s Agility conference, I spoke briefly about troubleshooting Lync/Skype for Business Reverse Proxy at the request of our support people. Regardless if you deploy Lync/Skype via iApps or manually define your BIG-IP elements, there’s rumbling suspicion of witchcraft around how this works. Well settle down there Salem. Not all users were affected, however: Folks using Skype on iOS and Android devices were fine, as were some people using different desktop editions of the client. That said, the issue did keep some callers on Mac OS X and various incarnations of Windows from connecting. ![]() Microsoft office for mac 2016 v15.13.3 multi [techtools.net].iso. According to Skype, Mac users battling connection issues can repair the problem by following these steps: • Quit Skype. • Navigate to ~/Library/Application Support/Skype/ (~ refers to your Home directory). • Locate the file shared.xml, and delete it. • Launch Skype again. Upon relaunch, Skype will generate a new version of the XML file. There’s no word yet on what caused the issue, or why deleting the XML file will correct it. Note that Earlier in May, for $8.5 billion. Update Feb 2015: Are you using Outlook 2015 for OS X? Quicken essentials for mac no longer supported. Read the note at the bottom. ![]() I’m a Mac user. And Outlook for Mac makes me sad. That’s because, when compared to its Windows counterpart, Outlook for OS X (aka Outlook 2011) is an underperformer. Maybe it’s because the Windows version was built in the same shop as the Exchange service. Or maybe Microsoft has an understandable bias to Windows. Regardless, us Apple lovers pay the price. In fact, Microsoft’s own knowledge base says that Mac users may see performance issues if they receive as few as. Some of the difference can be attributed to how each client connects to the Exchange server. I’m going to explain this. And, if you’re having Outlook OS X performance issues (if it freezes, crashes, or forces you to rebuild your Microsoft User identity), I’m going to offer some tips for getting Outlook 2011 performing at a higher level. Outlook connection methods: Windows vs. OS X Most Windows users connect to Exchange via RPC/HTTP(s), aka Outlook Anywhere. This proprietary protocol was made specifically for Outlook for Windows and the Exchange server. Its main advantage is that the complexity of the connection is a lot lower. Fewer moving parts means sturdier and faster connection. There’s another protocol for connecting to Exchange servers: EWS (Exchange Web Services). This one is built around Web Services, which allows most platforms to build clients to utilize it. OS X cannot use RPC/HTTP(s), so Outlook for OS X uses EWS, which is the best available method. EWS is more complex than RPC/HTTP(s). There are more moving parts required to make the connection smooth. It requires more overhead. And it’s slower. If you’re a Mac user, you probably know this all too well. How to optimize Outlook for OS X Once you have a sense of the underlying protocol differences, you might think the situation is dire. But as a Mac user, there are things you can do to make things easier for you. There are two categories I am going to concentrate on: mailbox size and disk health. Mailbox size: Outlook optimization category #1 With Outlook for OS X, we’ve seen a direct relationship between mailbox size and client performance: the larger the mailbox grows, the more Outlook’s performance will suffer. It often comes to the point where your data gets corrupted and needs to be entirely rebuilt. So, of the two optimization categories, mailbox size is far more impactful. It’s especially valuable if you’re a power user or you have a fairly large mailbox. • Set a shorter mail retention policy. Outlook for OS X doesn’t like big mailboxes. So set a policy to delete messages that are, say, 90 or 180 or 360 days old. This will keep Outlook lighter and, thus, speedier.
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March 2019
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